Sascha Nash

About Sascha Nash

I’m a data-driven SaaS leader with 15+ years of experience building and scaling high-performing teams across customer success and service delivery. I excel at driving customer retention, shaping cross-functional collaboration, and guiding organizations toward insights to drive impactful, data-informed strategies and decisions. I’m known for strategic thinking and take pride in talent development. I have led transformative initiatives that strengthen operational effectiveness and accelerate growth.

Experience

1. Director of Customer Experience

   Findem

   Dec 2025 — Present

   Responsible for shaping the end-to-end customer journey, developing our customer teams, and helping customers realize real, measurable value. Findem is an AI-powered talent acquisition platform that goes beyond traditional candidate sourcing by utilizing 3D data to analyze millions of dynamic talent signals. Unlike other solutions that rely on static resumes and keyword searches, Findem uncovers hard-to-find candidates by tracking real-world experience, skills evolution, and cultural fit over time. Findem is an all-in-one platform that integrates sourcing, CRM, and analytics to streamline hiring, reduce bias, and help companies build high-performing, diverse teams. Recognized as a Top 25 AI Company by The Software Report and a leader in AI-driven hiring, Findem is redefining how companies find and retain top talent!

Skills

• Software as a Service (Saas)
• Business Development
• New Business Development
• Sales Process
• Management
• Customer Service
• Salesforce.com
• Marketing Communications
• Sales
• Recruiting
• Crm
• Team Leadership
• Sales Management
• Account Management
• Social Media
• Social Media Marketing
• B2b
• Public Relations
• Marketing
• Leadership
• Saas
• Lead Generation