Sasanka Perera
Software Development & Integration | AI/ML
- Role
- Software Engineer at Virtusa
- Location
- Edison, NJ, US
- LinkedIn followers
- 500 followers
About Sasanka Perera
AI/ML Engineer and Full Stack Java Developer with 4+ years of experience delivering…
Experience
Software Engineer
Jun 2021 — Present · Piscataway, NJ, US
Project Team member at leading bank for CCaaS, focusing on vendor feature analysis and due diligence for strategic partnerships. Conducted feature comparisons, contributed to vendor selection, and aided in partnership decision-making. Developed a CCaaS enterprise solution architecture- Lead Developer for Conversational IVR-AIVA Integration, managing Kore.ai chatbots and microservices, including IVR hook flow, EAP file generation, and API maintenance. Ensured system stability and performance through effective API development and production releases. Developed a \"Self-servicing Banking Bot\" using Kore.ai framework- Project developer for Moxo Video Banking, leading software engineering for the CRUD Automation Project. Managed solution design and architecture, gaining necessary approvals, and oversaw end-to-end project delivery, including implementation, UAT, and production deployment. Contributed to microservices development and integration for Moxo product onboarding, specializing in web application development, security assessments, and cloud API integrations.
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