Sarwar Matin
Customer Engagement Manager @Jamuna Bank Plc
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WORK HISTORY
Customer Engagement Manager @Jamuna Bank Plc
Streamlined administrative processes and reporting, enhancing operational efficiency using digital tools and workflow coordination.• Managed stakeholder and client relationships, resolving inquiries and driving satisfaction through effective engagement.• Led branding and PR initiatives, overseeing corporate messaging and team training to align with organizational goals.• Optimized service delivery and support functions, improving process workflows and customer-facing operations.
EDUCATION
Notre Dame College
Higher Secondary Certificate, Business/Commerce, General
University of Asia Pacific
Bachelor of Business Administration - BBA, Marketing
LIBF
Certificate in Mortgage Advice and Practice, Financial Planning and Services
Cisco Networking Academy
Cisco Certified Network Associate, Computer Systems Networking and Telecommunications
ABOUT SARWAR MATIN
I\'m building LogVey — compliance infrastructure for regulated UK industries, starting…
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