Sarwar Hossain
- Role
- Lead IT Support at Express Network, A Legal Support Network Co.
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Sarwar Hossain
Analytical, detail oriented, and passionate about networking Fast learner with a…
Experience
Lead IT Support
Express Network, A Legal Support Network Co.
Jul 2017 — Present · CA
Express Network has been providing complete legal support services to the most respected law firms in California and across the U.S. since 1985. With the latest in computer technology, our state-of-the-art system provides status reporting up to the minute, in real time. We consistently set new standards for quality and innovative technology, enhancing our overall service to our customers\\\\n\\\\n1. Windows administration : Active Directory, Domain Controller, DNS, DHCP, ADFS, Trusting and Replication\\\\n2. Strong knowledge of Microsoft Server environments (Windows Server 2012 R2, Windows Server 2016, System Center).\\\\n3. Performs installation, customization and maintenance of the operating system and system software products in support of business processing requirements. Evaluates and integrates new operating system versions, drivers and hardware. Provides technical expertise for system transitions, migrations and consolidations\\\\n4. Conducts system analysis, configuration management and develops improvements for system software performance, availability and reliability\\\\n5. Performs incident resolution, problem determination and root cause analysis in accordance with Service Level Agreements\\\\n6. Designs, develops, recommends and implements new or revised system software, utilities and automated processes as necessary\\\\n7. Provides in-depth diagnosis for operating systems software/hardware failures and develops solutions\\\\n8. Ensures server data integrity by evaluating, implementing and managing appropriate software and hardware solutions\\\\n9. Perform system backup / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components\\\\n10. Update network applications as required.\\\\n11. Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments.\\\\n12. Monitor and remove virus, spyware, and other non-authorized software.\\\\n\\\\n\\\\n
Education
California State University, Fullerton
Master of Science (M.S.), Computer Science, 3.89
2011 — 2013
Monipur High School & College
Secondary School Certificate (S.S.C), Science, First Class
1989 — 1997
National University | Bangladesh
Bachelor of Science (BSc), Computer Science, 3.26
2000 — 2005
Govt. Bangla College
Higher Secondary school Certificate (H.S.C), Sciene, First Class
1998 — 2000
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