Sarvesh Gharat

WORK HISTORY

EDUCATION

ABOUT SARVESH GHARAT

Hey there! I\'m Sarvesh Gharat, I am an Associate at PwC India! As a certified specialist in Qualtrics, I have successfully delivered over 40 projects across multiple industries, including finance, manufacturing, education, and pharmaceuticals. My expertise spans the Employee Experience, Customer Experience, Candidate Experience, 360 Feedback, and Technology Support Specialist (ETX) modules. Throughout my tenure, I’ve led and managed full-cycle implementations focused on employee engagement, employee lifecycle surveys, 360-degree feedback, candidate experience, and ETX surveys. My efforts have consistently resulted in measurable improvements in client satisfaction, engagement, and overall experience. With a proven track record of maintaining a 5/5 CSAT average and receiving numerous client testimonials, I pride myself on providing top-tier service and building strong client relationships. I was also honored with the Climb High Award for Teams First Candidate Experience Delivery, a testament to my dedication to excellence. As a Senior Analyst (Implementation Consultant) I have contributed to the success of Merkle, a Dentsu company, from November 2021 to April 2025. With a Master\'s degree in Management Studies and a specialization in Marketing from the University of Mumbai, My academic foundation also includes a Bachelor\'s degree in Management Studies with a specialization in HR from the same university, I bring a unique blend of skills to the professional landscape. Passionate about strategic thinking and committed to excellence, I thrive on continuous learning and collaborative efforts within dynamic environments. Additionally, my work has played a key role in helping my organization secure around \\$60k in client retention and managed services, contributing to long-term client success and value. Passionate about transforming organizational processes, I leverage survey technology and data-driven insights to elevate both employee and customer experiences.