Sarvani M

ServiceNow Engineer | ITSM | CSA | ITBM- SPM | HRSD | ITOM

Role
Servicenow Admin Developer at Wells Fargo
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Sarvani M

Achieved overall 11 years of IT with 10 years in ServiceNow with proven success in…

Experience

  1. Servicenow Admin Developer

    Wells Fargo

    Apr 2024 — Present · Charlotte, NC, US

    Working as a ServiceNow developer / Admin on Workplace Service Delivery Modules.• Responsible for creating various workflows for Incident Management, Change Management, Service Requests and SLA\'s. Configured LDAP Server and LDAP Listener for updating the user and group table record.• Configuring Email notifications in ServiceNow, Scheduled Jobs, Script Actions, and Events for any scheduled actions.• Creating and maintaining Access Control Rules (ACL) for securing and providing the right access to role-based applications.• Conducted regular audits of LDAP configuration and user data in ServiceNow to ensure accuracy and compliance with security policies.

Education

  • Jawaharlal Nehru Technological University, Kakinada

    Computer Science

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Sarvani M — Servicenow Admin Developer at Wells Fargo in Charlotte, NC, US | Unifers