Arun Srinivasan

Enterprise Agentic AI Platform @ ServiceNow

Role
Principal Product Manager - Voice Ai Agents (Ai Platform) at ServiceNow
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers

About Arun Srinivasan

Seasoned AI Product Leader with 15 years in Enterprise Product Management, spanning both Application AI and Platform AI - from zero-to-one founding to Fortune 500 scale.• Agentic AI Infrastructure: Deep experience building enterprise-grade agentic AI infrastructure powering top Fortune 500 customers across Aviation, Banking, Pharma, and Telecom.• Enterprise AI Platform: Part of the core team driving the product vision for Agent Studio, Evals, Observability, Security & Governance - building what should be the best Enterprise Agentic AI platform on the planet.• Voice AI & Evals: Shipped core Voice AI, Agentic Evaluations, and Observability capabilities, launched across select early-access enterprise customers.• Product Strategy & Execution: Proven ability to strategize, plan and manage complex products while keeping teams aligned, informed, and moving fast.• Cross-functional Leadership: Partnering with Engineering, Design, Research, Data Science and UXR to deliver first-to-market Enterprise AI Capabilities• GTM & Pricing: Influenced and drove pricing strategy across multiple product lines; active collaboration with Pricing Intelligence teams.• Enterprise Partnerships: Deep engagement with premium SI partners - Cognizant, LTI Mindtree and C-suite stakeholders at global Fortune 500 accounts.As an Entrepreneur:• Built Afforge Discovery - An ML Platform to accelerate product insights discovery for B2B SaaS Product Teams.• Managed an early founding team (Design, Dev, Product, Early Marketing)• Pitched & Managed an early $2M Fundraise, across the some notable VCs: Lightspeed, Sequoia (Peak XV), BoldCap, Nexus, Matrix, Together fund, DeVC amongst others.• Shortlist(s) into notable SaaS Accelerators - 100x VC / Upekkha / Accel Atoms

Experience

  1. Principal Product Manager - Voice Ai Agents (Ai Platform)

    ServiceNow

    Sep 2025 — Present · Chennai, IN

    Lead PM on the Voice AI Evaluations Initiative - Driving a massive delivery across Voice Agents experience @ AI Platform in ServiceNow

Education

  • NUS Business School

    Master of Business Administration - MBA, Global Strategic Management, Corporate Entrepreneurship

  • R. N. Podar School

    High School

  • University of Madras

    Bachelor's Degree, Computer Science

  • Indian School of Business

    Master of Business Administration - MBA, Strategy and Leadership

  • Kendriya Vidyalaya

    12th Grade, Business and Computer Science

  • Sacred Heart Boys High, Bandra, Mumbai

    Primary Education

Skills

  • Team Management
  • Product Manage
  • Software Development
  • Test Planning
  • Quality Assurance
  • Test Strategy
  • Leader
  • Requirements
  • Requirements Gathering
  • Project Management
  • Test Automation
  • Android
  • Requirements Analysis
  • Cross-Functional Team Leadership
  • Agile Methodologies
  • Business Intelligence
  • Regression Testing
  • Software Quality Assurance
  • Business Analysis
  • Sql
  • Software Product Management
  • Testing
  • Product Management

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Arun Srinivasan — Principal Product Manager - Voice Ai Agents (Ai Platform) at ServiceNow in Hyderabad, TG, IN | Unifers