Arun Srinivasan
Enterprise Agentic AI Platform @ ServiceNow
- Role
- Principal Product Manager - Voice Ai Agents (Ai Platform) at ServiceNow
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Arun Srinivasan
Seasoned AI Product Leader with 15 years in Enterprise Product Management, spanning both Application AI and Platform AI - from zero-to-one founding to Fortune 500 scale.• Agentic AI Infrastructure: Deep experience building enterprise-grade agentic AI infrastructure powering top Fortune 500 customers across Aviation, Banking, Pharma, and Telecom.• Enterprise AI Platform: Part of the core team driving the product vision for Agent Studio, Evals, Observability, Security & Governance - building what should be the best Enterprise Agentic AI platform on the planet.• Voice AI & Evals: Shipped core Voice AI, Agentic Evaluations, and Observability capabilities, launched across select early-access enterprise customers.• Product Strategy & Execution: Proven ability to strategize, plan and manage complex products while keeping teams aligned, informed, and moving fast.• Cross-functional Leadership: Partnering with Engineering, Design, Research, Data Science and UXR to deliver first-to-market Enterprise AI Capabilities• GTM & Pricing: Influenced and drove pricing strategy across multiple product lines; active collaboration with Pricing Intelligence teams.• Enterprise Partnerships: Deep engagement with premium SI partners - Cognizant, LTI Mindtree and C-suite stakeholders at global Fortune 500 accounts.As an Entrepreneur:• Built Afforge Discovery - An ML Platform to accelerate product insights discovery for B2B SaaS Product Teams.• Managed an early founding team (Design, Dev, Product, Early Marketing)• Pitched & Managed an early $2M Fundraise, across the some notable VCs: Lightspeed, Sequoia (Peak XV), BoldCap, Nexus, Matrix, Together fund, DeVC amongst others.• Shortlist(s) into notable SaaS Accelerators - 100x VC / Upekkha / Accel Atoms
Experience
Principal Product Manager - Voice Ai Agents (Ai Platform)
Sep 2025 — Present · Chennai, IN
Lead PM on the Voice AI Evaluations Initiative - Driving a massive delivery across Voice Agents experience @ AI Platform in ServiceNow
Education
NUS Business School
Master of Business Administration - MBA, Global Strategic Management, Corporate Entrepreneurship
R. N. Podar School
High School
University of Madras
Bachelor's Degree, Computer Science
Indian School of Business
Master of Business Administration - MBA, Strategy and Leadership
Kendriya Vidyalaya
12th Grade, Business and Computer Science
Sacred Heart Boys High, Bandra, Mumbai
Primary Education
Skills
- Team Management
- Product Manage
- Software Development
- Test Planning
- Quality Assurance
- Test Strategy
- Leader
- Requirements
- Requirements Gathering
- Project Management
- Test Automation
- Android
- Requirements Analysis
- Cross-Functional Team Leadership
- Agile Methodologies
- Business Intelligence
- Regression Testing
- Software Quality Assurance
- Business Analysis
- Sql
- Software Product Management
- Testing
- Product Management
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