Sarthak Nehra
Sr. Salesforce Business Analyst | Pre-Sales Consultant | 4xSalesforce Certified
- Role
- Salesforce Business Analyst at 360 Degree Cloud
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sarthak Nehra
Salesforce Business Analyst with near 3 years of experience in designing and delivering tailored Salesforce CRM solutions across diverse Salesforce Clouds. Expertise in requirement gathering, process analysis, and configuring workflows, reports, and validation rules. Proficient in Agile practices, including backlog grooming and UAT execution. Experienced in Field Service Lightning and system integration projects. Strong track record in stakeholder communication, user training, and comprehensive documentation. Certified Salesforce Platform Administrator, AI Associate, Agentforce Specialist and Data Cloud Consultant.
Experience
Salesforce Business Analyst
May 2023 — Present
Delivered end-to-end Salesforce solutions across Sales, Service, Non-Profit and Experience Cloud aligned with business goals.• Defined strategic roadmaps and led agile delivery in collaboration with cross-functional and executive stakeholders.• Built advanced dashboards and reporting systems, improving data-driven decision-making by 40%.• Automated key processes using Flows, and Apex, cutting operational delays by 35%.• Conducted user story mapping, wireframing, and GAP analysis for precise requirement gathering.• Led UAT cycles and training, achieving 98% user adoption across business units.• Ensured data integrity with validation rules and automated clean-up routines.• Supported pre-sales by building custom demo environments and solution proposals.• Mentored junior analysts and contributed to internal solution libraries and best practices.
Education
Dr. A.P.J. Abdul Kalam Technical University
Master of Business Administration - MBA, Information Technology
CCS (Chaudhary Charan Singh)University
Bachelor of Business Administration - BBA, Business Administration and Management
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