Sarthak Dhama
Product @Upscalio
- Role
- Associate Product Manager at Upscalio
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sarthak Dhama
Associate Product Manager with hands-on experience in managing and optimizing technology products. Skilled in product lifecycle management, requirement gathering, and stakeholder collaboration to deliver scalable solutions. Strong background in data analytics to drive data-informed decisions, with expertise in CRM platforms, automation, e-commerce, and operations tools. Passionate about enhancing efficiency, improving user experience, and delivering measurable business outcomes.
Experience
Associate Product Manager
Sep 2025 — Present · Gurugram, IN
Driving end-to-end product lifecycle initiatives, from managing backlogs and collaborating with developers to delivering feature enhancements and e-commerce improvements. I design and deploy CRM automations and chatbots that optimize order journeys, warranty claims, and service workflows, directly reducing resolution time and elevating customer experience. Skilled in SQL, Metabase, Power BI, and GA4, I leverage data analytics to support business decisions and campaign performance, contributing to improved ROI and team productivity.
Education
Galgotias University
Bachelor's degree, Computer Science
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