Sarthak Deshmukh
Associate Director of Customer Success at Xobin
- Role
- Associate Director of Customer Success at Xobin
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Sarthak Deshmukh
I’m a Customer Success professional with over 6.5 years of experience in the B2B SaaS space. I specialize in managing mid-market and enterprise accounts — building lasting relationships, driving customer satisfaction, and ensuring retention while minimizing churn.I love helping customers succeed — from smooth onboarding and adoption to identifying opportunities for upselling and cross-selling that add real value to their business. Over the years, I’ve also built and trained a team of five CSMs from scratch, who now handle customers seamlessly.I’m passionate about solving problems, improving processes, and creating experiences that turn customers into advocates. Always up for learning new ways to deliver impact and drive growth!
Experience
Associate Director of Customer Success
Jan 2025 — Present · Chennai, IN
Education
Amravati University
Bachelor of Engineering - BE
2015 — 2019
Jawahar Navodaya Vidyalaya - JNV
High Schoool Education, Science
2008 — 2015
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