Sarthak Bhatt
Duty manager
- Role
- Duty Manager at Radisson Hotel Group
- Location
- Dehra Dun, UK, IN
- LinkedIn followers
- 500 followers
About Sarthak Bhatt
very good at guest handling & satisfaction of the is the most concert thing and have IDS knowledge staff management smooth functions and very concentrated to my goals
Experience
Duty Manager
Jul 2025 — Present
I oversee smooth day-to-day hotel operations and ensure every guest enjoys a seamless five-star experience. My role involves:Acting as the hotel’s Manager on Duty, handling all guest concerns and ensuring prompt service recovery.Supervising Front Office, Housekeeping, Food & Beverage, and Engineering teams to maintain brand standards.Monitoring room allocations, VIP arrivals, and overall guest satisfaction scores.Coordinating with different departments to resolve operational issues quickly and efficiently.Training, guiding, and motivating team members to deliver genuine hospitality.Managing escalations, complaints, and special requests to create memorable guest experiences.Ensuring safety, security, and compliance with hotel policies and procedures.
Education
Amazon institute of hotel managment & tourisum
Diploma in Hotel Managment
2015 — 2016
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