Sarshar Zandi
Director of Customer Experience @Delivery Hero SE
Signup · Get unlimited contacts
WORK HISTORY
Director of Customer Experience @Delivery Hero SE
Berlin, DE
EDUCATION
Islamic Azad University
Master of Science - MS, Computer/Information Technology Administration and Management
Islamic Azad University
Bachelor of Science (BS), Processing and transferring gas
SKILLS
ABOUT SARSHAR ZANDI
As a seasoned Customer Experience Director, I leverage my expertise in business understanding and data analytics to optimize CX through both product and operational enhancements. I excel at mapping \"unhappy\" customer journeys to identify gaps and crafting Product Roadmaps, Operational Optimization, and Automation plans to boost customer satisfaction. Passionate about delivering exceptional Customer Experiences, I thrive on transforming data into actionable strategies.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.