Sergio Arriola

Product Owner @Federal Home Loan Bank of Indianapolis (FHLBI)

Indianapolis, IN, US
EMAILS
s•••••••@fhlbi.com
MOBILE NUMBERS
+13•••••••54

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WORK HISTORY

Sep 2025 — Present

Product Owner @Federal Home Loan Bank of Indianapolis (FHLBI)

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Indianapolis, IN, US

As a Product Owner, I lead four Scrum teams within a dynamic product value stream, ensuring alignment with business strategy and customer needs. Since launching the Product Value Stream in mid-September, we’ve successfully delivered various releases, driving measurable impact and continuous improvement.Key responsibilities include:Maximizing product value by defining and prioritizing the backlog to deliver the most valuable features.Acting as the primary customer advocate, bridging business and technology strategies.Collaborating with cross-functional stakeholders and technical teams to shape solutions that meet member and internal customer outcomes.Maintaining a clear Product Vision, Strategy, and Goals, ensuring transparency across the organization.Leading backlog refinement and actively participating in Agile ceremonies to keep teams focused and productive.Driving adoption and advancement of Agile practices for organizational growth.Passionate about delivering high-quality solutions, I ensure every sprint moves us closer to achieving strategic objectives while fostering collaboration and innovation.

EDUCATION

2011 — 2013

Indiana Wesleyan University

Bachelors, Business Management

2011 — 2013

Indiana Wesleyan University

Bachelor's degree, Business Administration and Management, General

2008 — 2011

Indiana Wesleyan University

Associates, Computer Information Technology

SKILLS

User ExperienceBusiness AnalysisManagementTeam BuildingPublic SpeakingTestingProduct DevelopmentAnalysisUser Acceptance TestingMicrosoft OfficeData AnalysisAnalyticsTroubleshootingProject ManagementMicrosoft ExcelBilingualRequirements GatheringCompetitive AnalysisCustomer ExperienceMarket ResearchProduct ManagementVendor ManagementBankingCritical ThinkingProcess ImprovementBusiness RequirementsCustomer ServiceMicrosoft WordOnline ResearchTeam Leadership

ABOUT SERGIO ARRIOLA

My diverse career experience in the Financial Industry has made me an experienced servant leader, having mastered a variety of skills enabling me to be successful in many roles. I always look forward to solving the next problem by pushing myself to design and implement solutions that are simple but effective and innovative. Skills: Innovative Strategist, Leading People, Bilingual Communicator, Certified Consultant Professional, Problem Solver, Lead on Corporate Technology Projects, Digital Commerce, Business Development, Certified Scrum Master, Product Development, Program and Portfolio Management.

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