Sarrina Banks
20+ Years of Leadership and Utility Experience I Adaptive Strategist | Agile Leadership I Organizational Restructuring | Business Process Improvement | Diverse Team Building I Employee Development I Customer Excellence
- Role
- General Manager at Con Edison
- Location
- Franklin Park, NJ, US
- LinkedIn followers
- 500 followers
About Sarrina Banks
A transformative leader, with over 20 years of leadership in the utility sector, I currently serve as General Manager at Con Edison, leading a diverse team of 100+ employees and contractors to deliver critical logistical and operational support. My role emphasizes operational excellence through organizational restructuring, business process mapping, and technology implementation to enhance data analytics and reporting capabilities. I am deeply committed to fostering a collaborative and adaptive workplace, leveraging skills in organizational reengineering, emotional intelligence, and learning agility. By championing continuous improvement and regulatory compliance, I strive to contribute to Con Edison’s mission of providing exceptional service and operational reliability.
Experience
General Manager
Jan 2024 — Present · New York, NY, US
Direct a team of 100+ employees and contractors providing 24/7 logistical and operations support to Con Edison and Orange & Rockland, including mobile electric generator (MEG) deployment, mutual aid lodging and material laydown, environmental waste management, heavy equipment and material hauling, crane and rigging services, SCADA enclosures, equipment and tool procurement, testing, and repair, training, and regulatory compliance.• Sponsor business process mapping and self-critical reviews to strengthen performance.• Orchestrated organizational restructuring to enhance operational excellence and the customer experience.• Implement technology tools to upgrade data analytics and reporting capabilities.• Lead Environmental Justice (EJ) Working Group subcommittee for imbedding EJ in Capital Planning.
Education
University of Maryland Global Campus
Master of Business Administration (MBA)
2013 — 2015
Baruch College
Bachelor of Business Administration (BBA), Accounting
1998 — 2001
University of Maryland Global Campus
Master of Science (M.S.), Environmental Management
2009 — 2012
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