Sarosh Zafar

Senior Operations Specialist @City Rome Tours

Rome, IT

Responible for managing all the bookings for the Vatican Museums and Sistine Chapel, Colosseum, Galleria Borghese, Castel Sant Angelo and the Big Bus service. Managing 100+ daily bookings from all travel platforms including Viator TripAdvisor, Headout and Get your Guide. Digitally transformed the company operations from FareHarbor to another platform, Bokun. Successfully executed deals to acquire contracts from Galleria Borghese and Colosseum. Handling the client servicing for the company, from contacting clients beforehand to ensuring their entry into these venues for their tickets or tours.