Sarojini Sahoo
Business Development Specialist @Jana Small Finance Bank
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WORK HISTORY
Business Development Specialist @Jana Small Finance Bank
Bangalore Urban, IN
As a key member of the branch banking team, I lead end-to-end operations focused on enhancing customer experience and driving business growth. My responsibilities span acquisition, service delivery, and cross-selling, with a strong emphasis on relationship management and regulatory compliance.Key Contributions:Spearheaded onboarding and servicing processes for new retail and corporate clients, ensuring a seamless and personalized experience.Consistently achieved monthly targets through strategic acquisition of savings and current accounts, including high-value CASA portfolios.Successfully generated and converted leads for life insurance (LI), short-term life insurance (Short LI), and health insurance (HI) products, directly boosting branch revenue.Conduct regular client engagement meetings to understand financial needs and recommend appropriate banking and insurance solutions.Ensure high customer satisfaction by promptly resolving service requests and maintaining adherence to turnaround times (TATs).Collaborate with cross-functional teams to streamline account openings, policy issuances, and internal documentation workflows.Contribute to branch-level strategic sales planning and promotional initiatives, helping the branch meet quarterly goals.
EDUCATION
Biju Patnaik University of Technology Odisha
Master of Business Administration, Human Resourcemarketing
ABOUT SAROJINI SAHOO
Experienced banking professional with a background in branch operations, customer relationship management, and retail banking solutions. I\'ve worked with leading institutions like Jana Small Finance Bank, Axis Bank, and Aavaas Financiers, developing strong skills in CASA acquisition, insurance cross-selling, and compliance handling.Known for blending service quality with business growth, I focus on building trust-driven client relationships and delivering results at the branch level. Passionate about continuous learning and contributing to high-performing teams in the BFSI space.
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