Saroj Das

Engineering Manager, Mastercard Kubernetes Platform, Mastercard

Role
Engineering Manager at Mastercard
Location
Pune, MH, IN
LinkedIn followers
500 followers

About Saroj Das

I am a results-driven Kubernetes and Cloud DevOps leader with extensive experience in managing high-performing teams. Proven track record of delivering complex features on time using Scrum and SAFe Agile methods within multi-cloud microservices architectures. Committed to optimizing processes and enhancing system performance through innovative solutions.In my current role @Mastercard, Pune - I am leading the operations of MKS (Mastercard Kubernetes Services) Team from Pune. With a Team of young and experienced Developers and DevOps professionals, our aim is to switch Mastercard\'s primary Development platform from PCF(Public Cloud Foundry) to Kubernetes.

Experience

  1. Engineering Manager

    Mastercard

    Mar 2025 — Present · Pune, IN

    In 2025, I had the opportunity to build and lead an SRE team to support Day-2 operations for Mastercard Kubernetes Services, a large-scale PaaS platform.I helped define clear roles and responsibilities, established and prioritized the SRE backlog, and drove a strong focus on reliability and operational excellence. Together, we achieved near-zero alert noise across STG and PRD multi-tenant OpenShift clusters by tuning alerts to be truly actionable.We also addressed key platform gaps, including reliability issues, insufficient logging, and single points of failure in a critical service used by customers to deploy applications onto the platform.In addition, I helped set up a 24x7 on-call support model. This included defining the incident management process, escalation matrix, setting up the required access controls, and ensuring the team received the necessary training to operate effectively and confidently.We closed the year by shaping a forward-looking SRE roadmap for 2026, with a strong emphasis on resilience, scalability, and continued reduction of operational risk.

Education

  • GIET University Gunupur

    Bachelor’s Degree, Electrical & Electornics Engg

    2007 — 2011

  • JKBK College

    High School, Physical Sciences

    2005 — 2007

  • OSAP 6th Bn School

    High School

    1995 — 2005

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Saroj Das — Engineering Manager at Mastercard in Pune, MH, IN | Unifers