Saro Alqaisi
Senior Manager for Quality Assurance (Department Leader) @Procter & Gamble
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WORK HISTORY
Senior Manager for Quality Assurance (Department Leader) @Procter & Gamble
US
Lead and develop the Quality Assurance team to ensure excellence in compliance, investigations, and staff growth.• Drive a culture of quality across the organization to deliver top-tier medical devices and consistent customer satisfaction.• Oversee non-conformance investigations, perform root cause analysis (RCA), and implement effective CAPAs to prevent recurrence.• Proactively reduce consumer complaints and maintain best-in-class product ratings and regulatory standing.• Ensure validation protocol and report reviews for IQ, OQ, and PQ align with regulatory and company standards.• Guarantee timely and compliant product release while meeting all internal policy and regulatory requirements (ISO 13485, MDSAP).• Promote a proactive, audit-ready environment with a focus on continuous improvement and on-time delivery.
EDUCATION
Mercy College of Health Sciences
Bachelor’s Degree, (B.S.), Health Sciences
Des Moines Area Community College
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies
SKILLS
ABOUT SARO ALQAISI
Overseeing Quality Assurance team, my focus is on fostering a culture of excellence that ensures superior product quality and consumer satisfaction. The team\'s efforts in non-conformance investigations and CAPA implementations have been pivotal in eliminating consumer complaints and maintain compliance to MDSAP ISO-13485 for medical device industry.With a background in directing regulatory affairs and quality, I bring a comprehensive understanding of compliance with CFR 21/210,211 and ISO 9001:2015 standards. This experience enables me to effectively lead audits, manage CAPAs, and conduct rigorous root cause analyses, ensuring that our products meet the highest industry standards.
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