Sarkis Sarkissian

Customer Success Specialist @athenahealth

Manage a portfolio of 150 current clients, ensuring their success and satisfaction. • Develop and maintain strong relationships with key stakeholders at each clients organization. • Identify opportunities for upselling and cross-selling of products and services. • Collaborate with other departments, including sales, marketing, and product development, to ensure customer needs are met. • Provide regular reporting and analysis on client’s success metrics.