Abhijit Sarkar

About Abhijit Sarkar

Seasoned leader in portfolio, product, program, and project management with excellence in service delivery.• Leadership skills with proven track-record in increasing productivity, quality and customer satisfaction. • Strategic vision; experienced in devising and implementing IT strategy in line with the business strategy.• Strong analytical background with expertise in project/program management, business analysis, and agile methodologies.• Ability to effectively communicate with people with varied technical expertise and diverse workgroup.• Demonstrated capabilities in building and motivating high-performing multi-cultural teams.• Experienced in contracts, RFP development, vendor selection, procurement and vendor management.

Experience

1. Technical Program Manager

   IBM

   Nov 2013 — Present

   Technical Program Manager at IBM Cloud Infrastructure Fabric: Managing roadmaps aligned with business strategy, leading complex projects with cross functional teams, fulfilling security and compliance requirements, and reporting to executives on OKR/KPI. Implemented phishing resistant/FIDO2 MFA users) as per FEDRAMP requirements. Planned and executed OS & software upgrades of core application, supporting multimillion dollar global business, in 150+ hosts collaborating with 25+ teams. Improved operational security by reducing 45% of non-interactive users. • Senior Project Manager at IBM DevSecOps Security: Implemented MFA/2FA across servers, 15+ OS version (Linux, AIX, Windows), 15+ appliance types, 3 hosting environments and collaborating with teams from 10 countries. • Led agile competency training at IBM ClC Lansing, MI. Trained 180 resources on Scrum and improved project delivery.• Program Manager at Thompson Reuters: Managed a $3.6M program for divestiture of finance and risk division. Collaborated with 15 global PMs, monitored program finances, and improved program effectiveness. • Service Delivery Manager at United Launch Alliance: Led 30 team members to support 60+ applications (SAP, COTS, and custom development). Implemented agile practices; and reduced open incident count by 80%. Supported major incidents, from initial diagnosis to resolution, recovery and closure. Organized critical support during rocket launches.• Project Manager at Amgen: Delivered multiple simultaneous enhancement projects through ITIL change management across different work streams for Amgen Global ERP (SAP) solution with a shared pool of 125 global resources.

Education

• Michigan State University - Eli Broad College of Business

  Master of Business Administration - MBA

  2007 — 2008

• National Institute of Technology Durgapur

  B.E., Electrical Engineering

  1989 — 1993

Skills

• Software Project Management
• Cross-Functional Team Leadership
• Databases
• Procurement
• Strategy
• Software Documentation
• Sdlc
• Management
• Leadership
• Project Planning
• Strategic Planning
• IT Strategy
• Project Management
• Analysis
• Enterprise Software
• Enterprise Architecture
• Business Strategy
• IT Project & Program Management
• Business Analysis
• Business Process Improvement
• IT Service Management
• Data Analysis
• IT Business Analysis
• Business Intelligence
• IT Service Management (Itil)
• Software Development
• Business Process
• Integration
• IT Management
• Project Portfolio Management
• Oracle
• Requirements Analysis
• Vendor Management
• Program Management
• Quality Assurance