Sarkar Raktim
Head of Customer Service SMO India
- Role
- Head of Customer Service Smo India at Siemens
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sarkar Raktim
Industry expert in the railway sector with comprehensive experience spanning conceptualization to completion of turnkey railway projects. Proven track record in managing rolling stock projects, long-term metro maintenance contracts, and business development. Demonstrated strengths in project management, contract negotiation, team leadership, and customer satisfaction. Recognized for building trust, transparency, and fostering a culture of safety and continuous improvement. Well-connected at decision-making levels across Indian Railways.
Experience
Head of Customer Service Smo India
Apr 2023 — Present · Gurugram, IN
Education
Jalpaiguri Govt. Engg College
Bachelor's degree, Electrical engineering
1988 — 1992
Jalpaiguri Government Engineering College
Bachelor of Engineering, Electrical and Electronics Engineering
Skills
- Project Planning
- Integration
- Project Management
- Customer Service Management
- Business Strategy
- Process Improvement
- Management
- Change Management
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