Sariya Hanz

About Sariya Hanz

Curious, research-driven Technical Writer and Editor with 10 years of experience creating accessible, user-focused content across healthcare, manufacturing, and education. I specialize in transforming complex concepts into clear, engaging documentation—whether for medical SaaS platforms, industrial systems, or learning environments.Skilled in: • Software and medical device documentation • Accessibility and user-centered design • Project management and cross-functional collaboration • Blog writing, editing, and instructional content • Manufacturing processes and standardsI hold a B.A. in Health Communication and an M.Ed, combining technical fluency with a strong foundation in education and communication.

Experience

1. Technical Writer

   Provation

   Jan 2020 — Present

   Develop, document, review, and maintain internal and external technical documentation for the Provation iPro product line, a mobile, cloud-based anesthesia information management system (AIMS).• Serve as a bridge between Product Management and Engineering, drafting feature requirements and functional specs to support user-focused development.• Lead cross-functional initiatives partnering with Product, Engineering, and Clinical Support to define strategy, manage timelines, and operationalize feature adoption.• Act as a Subject Matter Expert (SME) for both the iPro application and documentation tools, supporting internal teams with content strategy, product knowledge, and technical communication best practices.• Own and execute DocOps responsibilities by managing the information infrastructure, tools, and workflows that support technical documentation including Microsoft 365, Atlassian Suite (Confluence, Jira), and internal repositories.• Perform QA and testing tasks related to documentation deliverables such as verifying chatbot accuracy against the document repository, and testing in-app release notes functionality to validate user-facing visibility.• Monitor development sprint cycles to produce accurate and timely release notes, feature documentation, and client communications.• Create and maintain branded documentation templates for Confluence and Word to ensure consistency and efficiency across teams.• Produce engaging feature videos and internal training content to support releases and team enablement.• Continuously review and update existing content to maintain accuracy, usability, and alignment with product evolution.• Provide internal support for our documentation CMS (Confluence), including plug-in maintenance, troubleshooting, and structural improvements.• Collaborate on business requirements documents (BRDs), workflows, process diagrams, and system configuration documentation.

Education

• Kent State University

  Master of Education (M.Ed.)

  2012 — 2014

• Ohio University

  Bachelor of Science - BS, Health Communication

  2008 — 2012

Skills

• Section 504
• Stakeholder Management
• Resume Writing
• Administrative Work
• Community Outreach
• Interpersonal Leadership
• Customer Service
• Event Planning
• Oracle Agile Plm
• Microsoft Office
• Teaching
• Time Management
• Health Education
• Student Affairs
• Interpersonal Communication
• Group Work
• Social Networking
• Public Relations
• Business Strategy
• Troubleshooting
• Plannning
• Framemaker
• Medical Imaging
• Academic Tutoring
• Powerpoint
• Facebook
• Organizational Leadership
• Event Management
• Americans with Disabilities Act
• Agile
• Program Development
• Management
• Customer Experience
• Higher Education
• Training
• Windchill
• Peer Mentoring
• Teaching/Mentoring
• Public Speaking
• Technical Editing