Saritha Sudhakaran
Senior Software Support Engineer & Key Account Manager(Pharma) PurpleHealth | Bridging Technology & Client Success | Expert in Healthcare Solutions Support
- Role
- Senior Software Support Engineer at XILLIGENCE
- Location
- Thiruvananthapuram Taluk, IN
- LinkedIn followers
- 500 followers
About Saritha Sudhakaran
Purple Health\'s mission is to bring clarity, efficiency, accessibility, and affordability…
Experience
Senior Software Support Engineer
Oct 2017 — Present
App Build (Android) and Manual testing (both app and web), as well as deployment and support using agile development methodologies.• Website created using our customized purple health software, GMB listing, Clarity & Google analyst, App build was done using Android studio, manu Testing done and then published in Google Play console.• Provide Technical Support to Software Users.• To field calls from consumers who are experiencing technical issues with software products. • Assist customers in troubleshooting problems• Diagnose issues with software installation and application• Identify sources of the problem and offer solutions.• Assist with Software Design and Development.• Involved in the creation of new software and work closely with software engineers and development teams to identify and resolve potential issues in the development stage.• Analyze all aspects of the software and make suggestions throughout the development phase to help avoid issues in the final product.• Create Technical Documents and Manuals.• Encounter new software issues, typically document these issues and their solutions to help future efforts in the design and implementation of software products• Generate technical reports focusing on customer complaints and resolutions
Education
All Saints' College, Thiruvananthapuram
Bachelor of Applied Science - BSc
Edxcel London
Aviation
Frankfinn Airhostess Training Institute
Bachelor's degree
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.