Saritha Rudraraj
Process Lead @NTT DATA
Signup · Get unlimited contacts
WORK HISTORY
Process Lead @NTT DATA
Hyderabad, IN
Project : NOC & Incident ManagementEnvironment : AWS, Server Technologies (Windows/Unix), Network, Monitoring Tools, JiraClient : Medeanalytics, Orion Engineered Carbons.Responsibilities : Resolving Tickets Technically, Maintaining the Incidents track and delivering to Management/Client to leverage solutions, Acting Point of Contact for Customers, Team Handling, Audit, Quality Maintenance.
EDUCATION
Malla Reddy Institute of Technology & Sciences
Bachelor of Technology - BTech
Siddhartha Institute of Engineering & Technology
Master's degree
ABOUT SARITHA RUDRARAJ
A Techno-Functional Process Lead with 8+ years of extensive experience into IT Service Operations especially in ITIL domain with proven ability in delivering the expected outcomes and to meet the organizational objectives along with effective analysis, communication, and organization.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.