Sarin Monish
Food Service Manager @Compass Group Canada
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WORK HISTORY
Food Service Manager @Compass Group Canada
CA
CNRL (Horizon) Handling the largest account guests) of Compass Group Canada- CNRL. Handling all the remote F&B services at the site in an unionized environment.
EDUCATION
Wine & Spirit Education Trust
WSET Level 2, Wine Steward/Sommelier
AHLEI - American Hotel & Lodging Educational Institute
Hospitality manager- Leadership, Hospitality Administration/Management
The Emirates Academy of Hospitality Management
Restaurant Revenue Management, Restaurant/Food Services Management
Indira Gandhi National Open University
Bachelors, Tourism Studies
Jumeirah International
On the job trainer, Hospitality Administration/Management
ECS - ITC
Green Belt Certification, Six Sigma
Emerit Canada
Canadian Workplace Essentials, Hospitality Administration/Management
Florida Atlantic University
Certificate in Hospitality and Tourism Management, Hospitality Administration/Management
Emerit Canada
Certificate Course - Food & Beverage Manager, Hospitality Administration/Management
Welcomgroup Management Institute
Post Graduate Diploma, Hospitality Management - Executive Training
Jumeirah international
Team trainer, Hospitality Administration/Management
Emerit Canada
Providing Quality Service, Hospitality Administration/Management
ABOUT SARIN MONISH
EXECUTIVE HIGHLIGHTS •Winner of the prestigious \'Leading Food and Beverage Manager - Middle East 2017\' at Leading Hospitality Awards. • Achieved highest ever score in food & beverage guest satisfaction and employee engagement surveys • Organised full lifecycle of food festivals involving celebrated chefs specialising in International cuisines • Increased revenues & footfalls by 40 % over the previous year at Jumeirah Zabeel Saray • Introduced promotions and incentives increasing profitability and high standards of customer satisfaction •Responsible for handling the MENA travel awards event- May 2012 • Instrumental in helping to achieve the Golden peacock award in 2005 at WMI • Responsible for attaining the rank 1 position (94%) in the WOW ratios for Food & Beverage operations (Guest satisfaction) at ITC Windsor in 2007 • Instrumental in Raj Pavilion (ITC Windsor) achieving the silver medal in the Food Lovers guide in 2008. • Received good commendations regarding the work done and services provided • Effectively handled the entire hotel’s F&B operations during the AeroIndia 2009 when the F&B Manager and the Banquet Manager were out of the hotel • Resurrected the Butler service which was at 82 % WOW ratio to 98% WOW ratio in a short span of four months at ITC Windsor in 2009 • Leading the preopening team at ITC Royal Gardenia and have launched a premium brand Kebabs & Kurries and has become the market leader in the Indian Cuisine segment within 3 months of its launch and continues to be one of the top F&B venues of the country. • Effectively handled the entire outdoor operations during AeroIndia 2011. Was responsible for handling the entire event.
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