Sarin K.

About Sarin K.

Dedicated and results-driven specialist with a wide range of experience supporting technical products and customer needs in IT, financial, and retail environments. Effective project manager, able to work with interdisciplinary teams, balance competing priorities, manage and adjust timelines, and drive toward successful completion of all initiatives. Extensive training in high-pressure, fast-paced environments, including current de-escalation responsibilities and saving clients from switching services through follow-up, accuracy, and prompt service. Effective communicator, able to liaise with internal and external stakeholders to research and document complex problems and develop creative solutions.

Experience

1. Senior Technical Analyst

   Oracle

   May 2023 — Present · Salt Lake City, UT, US

   Support and troubleshoot complex software, configuration, and integration issues. Collaborate with cross-departmental teams to develop solutions. Ensure strict adherence to Service Level Agreements.

Education

• Salt Lake Community College

  AAS, Accounting

  2000 — 2004

Skills

• Recruiting
• Outlook
• Budgets
• Salesforce.com
• Finance
• Sales Process
• Accounts Payable
• Social Networking
• Social Media Marketing
• Negotiation
• Microsoft Office
• Sales
• Powerpoint
• Microsoft Excel
• Retail
• Sales Management
• Leadership
• Quickbooks
• Customer Retention
• Customer Service
• Event Planning
• Management
• Team Building
• Accounts Receivable
• Payroll
• Analysis
• Market Research
• Microsoft Word
• Team Leadership
• Software Implementation
• Call Center
• Teamwork
• Banking
• Risk Management
• Team Management
• Direct Sales
• Social Media
• Financial Analysis
• Inventory Management
• Invoicing