Sarik Grover
Senior Business Analyst @Virgin Media O2
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WORK HISTORY
Senior Business Analyst @Virgin Media O2
Reading, GB
EDUCATION
Punjab Technical University
B.E. Electrical, Electrical and Electronics Engineering
SKILLS
ABOUT SARIK GROVER
With almost 20 Years of experience in IT projects, starting my career as core developer, I soon realized that meeting the customer needs is the key to success. Since then I have kept my self focused to be customer-centric and loved every opportunity to deal with customer issues to refine their needs into robust business requirement specifications. With solid background in OSS & CRM Systems Analysis in telecom industry across different suppliers, I have built niche skills which would be beneficial for any Telecom or Marketing organisation. I have Proven ability to bridge technologies and working on major transformation projects, defining strategy and business processes for efficient and productive solutions. I\'m also focused on putting my skills and passion to good use by supporting organisations and projects that I really care about whether its spending time on new tools and technologies like Dev Ops tools for better processes and delivery model or helping someone with his/her personal project related to home improvement by using some of the smart tools in market like Google sketchup. The end game is to keep my self engaged in creative projects which always keep me passionate about new technologies.When I\'m not working, I\'m usually out an about for coffee with friends, playing tennis or cycling. I\'m very much kid at heart and love to cook and then eat obviously :) I love meeting new people and learning new things, so please feel free to say hello and share a story with me. I\'m thrilled and truly blessed to be part of O2 family.Skill Set:Domains : Telecom (OSS), Marketing (BI), Remittance, MedicalConsultancy: Stakeholder Management, Business Processes Flows (ARIS), Capability Portfolio management (TROUX), Modelling Tools (EA, Visio, Lucidcharts), Requirement management & Traceability (Confluence, JIRA, ALM, TestRail)Process & Governance: Lean Delivery Processes, Agile transformation, Dev Ops Tools (Cofluence, Bamboo, JIRA), HP ALM, Test Integration
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