Sarika

About Sarika

Around 21+ years of experience in knowledge and content management, building repositories, business development, bid management, account management, research, client servicing, project execution and delivery. By virtue of being a part of pilot teams in many organizations, I have been actively involved in new product development and managing ad-hoc requirements from the client.

Experience

1. Director - Lead Knowledge Management Function

   Capgemini Invent

   Jul 2023 — Present · Mumbai, IN

   Conceptualization, set up and implementation of IKH, Invent Knowledge Hub, as a one stop knowledge hub for global Invent assets such as credentials, proposals, Invent approaches, case studies etc. across DACH, Sweden, Belgium, Finland, the UK, Spain, the Netherlands, France, Norway, Australia, Belgium, Middle East, North America etc.• Enhanced internal communication channels for transparency, breaking silos, and improving organizational cohesion.• Better user experience, adaption, and employee engagement through driving IKH walkthrough sessions across geographies for Invent colleagues.• Building and growing my team from 6 to 20 members since Jan 2021 through strong leadership and effective team management• Upskilling SharePoint Development experts for newer technologies such as Power Apps, Power Automate, SPFX, react, JavaScript, jQuery, and Power BI.• Developed scalable offerings around Smart KM portal resulting in close to 100 KE of bookings in 2023.• Spearheaded new business initiatives, drove revenue growth, and enhanced client engagements resulting in doubling the revenues of the KM portfolio from 230 KE to 500 KE in 2023 and an ARVE 100%• Involved in frog and Chappuis Halder content migration from their knowledge portal to IKH.• Set up data protection guidelines and automated workflows to capture project assets filtering the data from THOR via salesforce.• Involved in end-to-end KM consulting right from identifying the business requirements, migration of content, maintaining the taxonomy, developing automated process flow for asset capturing and delivering proposal support across Invent geographies.• Maintaining Capgemini’s global knowledge assets on multiple portals such as KM 3.0, SharePoint portals, Yammer and other document management repositories using standardized taxonomy.

Education

• University of Mumbai

  Bachelor's degree, Microbiology, General

• Mumbai Educational Trust

  MBA, Marketing

  2001 — 2003