Sargam Goel
Founder & Chief Baker - SoulBakes
- Role
- Founder & Chief Baker at Soulbakes
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sargam Goel
Entrepreneur | Founder, Soulbakes | Experienced Leader in Learning & Operations (BFSI | eCommerce | Financial Services)What started as a passion project in my home kitchen has now grown into Soulbakes, a brand dedicated to wholesome, preservative-free, homemade treats. After 20+ years in Financial Services & E-commerce, I took a bold step to follow my passion for baking, turning a humble home kitchen experiment into something truly special.Alongside my entrepreneurial journey, I bring 20+ years of expertise in learning management, customer service operations, process optimization, and strategic leadership across BFSI, eCommerce, and financial services. I have successfully led large-scale operations transformation projects, driving efficiency, cost savings, and improved controls while managing diverse stakeholders. I am passionate about building high-performance teams, fostering a learning-driven culture, and equipping teams with the right tools for success.Let’s connect—whether it’s about business transformation, leadership, or a shared love for good food!
Experience
Founder & Chief Baker
Sep 2023 — Present · Bengaluru, IN
Soulbakes is my homegrown brand specializing in fresh, made-to-order baked goods. From sweet treats to savory delights, every item is handmade, preservative-free, and crafted with care. Currently, we operate online via our own website bringing wholesome, homemade treats straight to you. We undertake individual retail orders as well as corporate bulk requirements, serving Pan India.DM to obtain details & connect.
Education
IMT Ghaziabad
Post Graduate Diploma in Executive Management, Executive Management
2013 — 2013
Chaudhary Charan Singh University
MA(English)
1998 — 2000
Delhi University
BA(H)English, English Lit.
1995 — 1998
Skills
- Leadership
- Management
- Offshoring
- Banking
- Business Analysis
- Transition Management
- Human Resources
- Bpo
- Back Office
- Customer Satisfaction
- Training
- Vendor Relationships
- Employee Engagement
- Strategy
- Call Center
- Call Centers
- Vendor Management
- Crm
- Outsourcing
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