Sarfaraz Sayyed
Executive Director, DM Leadership
- Role
- Executive Director - Delivery Management at Hitachi Digital Services
- Location
- South Windsor, CT, US
- LinkedIn followers
- 500 followers
About Sarfaraz Sayyed
Executive Delivery & Engineering Enablement Leader with 22+ years of experience driving cross-functional strategy, engineering transformation, and large-scale agile product delivery across federal and enterprise environments. Proven track record of leading multi-million-dollar portfolios & programs with P&L accountability, consistently delivering against revenue, margin, quality, and customer satisfaction commitments. Trusted partner to business stakeholders strengthening executive relationship through transparent governance, structured reviews, and data-driven decision-making. Recognized for restoring confidence in challenged engagements by successfully turning around at-risk programs to stable, performing status through risk mitigation, and disciplined execution.Deep expertise in Agile frameworks, DevSecOps practices, audit & financial oversight, and enterprise-level transformation initiatives. Proven ability to lead high-performing teams, implement data-driven strategies, and deliver measurable business impact. Builds cultures of innovation, accountability, and continuous improvement across complex enterprise environments.Core CompetenciesStrategic Leadership | Cloud & Automation Engineering | Monitoring & Observability | Governance & Compliance | Performance Metrics & KPIs | Innovation & Delivery Excellence | Cross-Functional Collaboration | Driving technological initiatives
Experience
Executive Director - Delivery Management
May 2024 — Present · US
Delivery Lead cross-functional engineering teams across Cloud & Automation (AWS GovCloud and ServiceNow), and Monitoring/Observability domains to support federal and enterprise clients. Oversee engineering strategy and execution, improving delivery efficiency, compliance readiness, and platform resilience. Partner with Cloud Operation 24x7 for PaaS and SaaS (Infra L1, Service Delivery/Reporting) and Solutions Architecture teams to ensure alignment with business objectives and technology innovation. Implement KPI-driven performance tracking and reporting using ServiceNow and Power BI. Drive automation initiatives for configuration management, monitoring, and incident response enhance observability. Lead and manage Platform Operations activities across Cloud and ServiceNow environments including POA & M management, incident response, security vulnerabilities, and change/release tracking. Present strategic initiatives and outcomes to senior leadership, highlighting delivery efficiency, risk reduction, and innovation impact. Account Management - Owned end-to-end delivery accountability across programs, consistently meeting revenue, margin, and quality targets while ensuring governance and execution rigor. Partnered closely with sales and delivery leadership teams to identify opportunities, shape solutions, and support proposals that contributed to account growth. Highly engaged in people management and team development, ensuring optimal utilization, capability building, and high team morale to support delivery excellence
Education
Savitribai Phule Pune University
Master's In Computer Science, Computer Science
2000 — 2002
Savitribai Phule Pune University
Bachelor's degree, Computer Science
1997 — 2000
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