Sarfaraj Malim

PMP®️ Certified Project Manager @ Lionbridge

Role: Associate Project Manager at Lionbridge
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Sarfaraj Malim

Leader in customer service. Associate Project Manager at Lionbridge Technologies with…

Experience

Associate Project Manager
Lionbridge
Jun 2022 — Present
1.Customer Requirement analysisa.Customer interactionb.Pre-sales supportc.Scope management d.Project Planning2.Production managementa.Sending files to functional teams\\translators, Tracking files in excel, follow-ups if files are delayed, delivery to PM (on-site manager)3.Finance managementa.Creating Gemini, updating Gemini, raising PA\\PO, review Budgets in Gemini, set projects to complete. b.Invoicing, Forecasting, Month end activitiesc.Creating Quotations\\RFPs4.Queries Managementa.Handling customer\\ vendor queries5.Other tasksa.QBR (actively take part in internal\\external QBR\"s)b.Owns Gross Margins on the accountc.Owns\\attendee in customer calls\\escalationsd.Customer Management (communication)MS office (Word, Excel, Outlook)Team management Managing a team of project coordinators, senior project Coordinators & associate project managers.1.Customer Requirement analysis a.C

Contact information

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Current company

Lionbridge

Translation and Localization · 5.6K employees · Waltham, Massachusetts, United States

Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers’ clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries. Learn more at www.lionbridge.com.

lionbridge.com

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