Sarena S.
Account manager with success in cultivating client relationships and identifying customer needs. With a strong technical foundation in lab equipment and software, I thrive in consultative selling.
- Role
- Inside Sales, West - Recurring Sales at Unchained Labs
- Location
- Fremont, CA, US
- LinkedIn followers
- 500 followers
About Sarena S.
As a sales professional with over 10 years of experience in the biotech industry, I have developed a strong expertise in managing key accounts and territories, identifying new opportunities for equipment sales, software improvements, and providing after-sales solutions to life science laboratories. I am passionate about understanding the needs and aspirations of my customers and structuring unique and powerful solutions that meet their technology requirements and business objectives. I work closely with clients to identify opportunities for additional sales and after-sale support. I am skilled in using Salesforce, CloudSuite, and SharePoint to track and manage sales opportunities and software renewals. I hold certifications in Insight Selling by RAIN Group and Miller Heiman Sales Training Workshop, which demonstrate my commitment to continuous learning and improvement in sales best practices.
Experience
Inside Sales, West - Recurring Sales
Jan 2024 — Present
Manage both key accounts and a territory of customers to ensure that consumable needs, and revenue are capturedIdentify additional opportunities for expanded consumable useProvide quotes, pricing, order availability and follow-up on customer requestsEstablish and nurture relationships with key accounts, lab managers, and end usersTrack, monitor and report on sales, customer trends both on consumable demand and future instrument use or expansion
Education
Ohlone College
A.A
University of California, Davis
BS
1997 — 2001
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