Sareena Desai

Crm Manager @Monster Energy

Irvine, CA, US
EMAILS
s••••••••@monsterenergy.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2025 — Present

Crm Manager @Monster Energy

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Increased customer retention by 14% YoY through optimized lifecycle journeys.• Led strategy and execution of omnichannel campaigns across email, SMS, and push using Airship and CDP data.• Partnered cross-functionally with Brand, Digital, Field, eComm, and Sales teams to align lifecycle messaging with overall marketing initiatives.• Improved email conversion rates by 4% through A/B testing and journey optimization.• Leveraged campaign analytics to deliver insights and drive continuous improvement.• Implemented behavioral segmentation, increasing segment-specific engagement by 3.7%.• Managed CRM roadmap, calendar, and vendor relationships; contributed to CRM stack innovation.

EDUCATION

N/A

University of Nevada-Las Vegas

Bachelor of Business Administration - BBA, Marketing

N/A

California State University, Long Beach

Master of Science - MS, Marketing Analytics

ABOUT SAREENA DESAI

I\'m a creative and analytics marketing professional with 5+ years of experience driving brand growth, retention, and loyalty through strategic CRM and omnichannel initiatives. I specialize in delivering measurable business impact through lifecycle marketing, segmentation, and cross-functional collaboration. Currently at Monster Energy, I lead CRM efforts across email, SMS, and push; optimizing consumer journeys, increasing retention by 14% YoY, and boosting email conversions through testing and insights. I bring a deep understanding of CRM platforms (Airship, Klaviyo, MailChimp), strong data fluency, and a knack for aligning brand storytelling with performance marketing.I\'ve successfully launched campaigns across CPG and wellness sectorss, improved marketing performances by up to 41%, and managed the full CRM roadmap including tech stack, vendor relations, and team mentorship. Let\'s connect if you\'re passionate about using data, creativity, and customer insights to build standout brand experiences.

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