Saravejeet Singh
Head of Operations
- Role
- Operation Head Tv at Oneplus
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Saravejeet Singh
Dynamic Operations Manager with a proven track record at Mobitech Creation Pvt. Ltd…
Experience
Operation Head Tv
Aug 2023 — Present · Noida, IN
Company Overview: Leading telecom company is TV and mobiles, OnePlus.• Service contract negotiations, service process designing, and implementation.• Expert in channel partner account management and relationships.• Service channel creation (own/outsourced) in sync with the Sales Plan, distribution, and retail.• Managed C-SAT and TAT targets, CPI (Cost per Incident), DPPM, Stabilization.• Delegated work to staff, setting priorities and goals.• Assigned tasks to associates to fit skill levels and maximize team performance.• Enforced customer service standards and resolved customer problems to uphold quality service.• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.• Maintained up-to-date records of employee attendance, payroll information, vacation requests.• Led a team of 56 employees, ensuring high productivity, and excellent customer service.• Established and monitored KPIs to evaluate performance and identify areas for improvement.• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.• Planned and led team meetings to review business results and communicate new and ongoing priorities.• Produced thorough, accurate and timely reports of project activities.• Analyzed business performance data and forecasted business results for upper management.
Education
HIMALAYAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY
Bachelor of Engineering - BE
2005 — 2007
GTBPI
Diploma of Education
2000 — 2003
Skills
- Key Account Management
- Supply Chain Management
- Cross-Functional Team Leadership
- Vendor Management
- Distributed Team Management
- Project Planning
- Forecasting
- Business Development
- Operations Management
- Management
- Team Building
- Team Management
- Training
- Customer Satisfaction
- Testing
- Telecommunications
- Product Development
- Project Management
- Software Documentation
- Troubleshooting
- Gsm
- Product Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.