Saravanaraja Lakshmanan

Senior Delivery Manager, Agile Coach @Wipro

Bengaluru, IN

Manage end-to-end delivery of Salesforce, Conga CPQ, CLM, SAP, and AI/GenAI implementation programs, defining strategy, scope, and success metrics while ensuring alignment with organizational goals.o Own and drive the successful execution of the Salesforce CRM, Icertis CRM, Conga CPQ, CLM, and Agentic AI POCs / Pilots / Productizations, ensuring alignment with client expectations.o Define and manage project scope, timeline, deliverables, and quality standards.• Collaborate closely with techno-functional teams (e.g, data scientists, software engineers, Test managers, PO) to translate business requirements into actionable technical roadmaps and ensure timely execution.• Manage program risks, budgets, and resources, proactively mitigating potential issues and optimizing for cost, quality, and timeline.• Build and maintain strong stakeholder relationships, serving as the primary point of contact for executive sponsors, clients, and cross-functional partners. • Identify opportunities to extend the engagement beyond the POC and drive additional ERP, CRM, and AI implementations.• Continuously explore emerging ERP, CRM, and AI/GenAI trends to identify opportunities for innovation, drive proof-of-concept initiatives, and showcase technical capabilities to clients.• Establish governance frameworks (status reporting, steering committees, executive updates) and ensure clear communication across all levels of the organization. Agile Scrum Methodology:• Use Agile approaches, such as Scrum, to manage projects effectively and deliver increments on schedule. • Lead the squad or agile team in producing high-value releases on schedule.• Technical acumen in partnering with cross-functional teams (e.g, engineering, data science) and familiarity with ERP, CRM, CPQ solutions, and cloud services like AWS, Azure, or GCP.

Edith Cowan University

Master of Business Administration (M.B.A.)

Anna University

Master of Computer Applications - MCA