Saravanan Narayanan

IIM-C Alumni with 22+ years of experience in Travel/BPO Operations, Sales, Airline Ticketing, Customer Service, Revenue Generation, Service Delivery, Business Process Re-Engineering, Project management & Transition

Role
Director - Transition & Transformation at Sutherland
Location
Gurugram, HR, IN
LinkedIn followers
500 followers

About Saravanan Narayanan

Over 20+ years’ cross functional experience in the areas of Service Operations, Client…

Experience

  1. Director - Transition & Transformation

    Sutherland

    Nov 2018 — Present · Gurgaon, IN

Skills

  • Performance Management
  • Crm
  • Management
  • E-Commerce
  • Leadership
  • Travel Management
  • Team Management
  • Operations Management
  • Airlines
  • Ticketing
  • Training
  • Team Building
  • Tourism
  • Customer Service
  • Vendor Management
  • Project Management
  • Cross-Functional Team Leadership
  • Strategy
  • Call Centers
  • Travel Technology
  • Team Leadership
  • People Management
  • Mis
  • Six Sigma
  • Analysis
  • Business Process
  • Quality Assurance
  • Business Process Re-Engineering
  • Transition Management
  • P&L Financial Management
  • Google Analytics
  • Inventory Management
  • Operational Excellence
  • Teamwork
  • Pricing
  • Bpo
  • Sales Operations
  • Long-Term Customer Relationships
  • Rational Apex
  • Business Development

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Saravanan Narayanan — Director - Transition & Transformation at Sutherland in Gurugram, HR, IN | Unifers