Saravanan Shanmugam
Principal Software Engineer @UnitedHealth Group
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WORK HISTORY
Principal Software Engineer @UnitedHealth Group
Architected and implemented automated CI CD pipelines for Lambda Layer, Lambda Function, Step Function, Secret Manager, App Config, S3 storage, DynamoDB,Glue Job, Amazon connect contact flows, connect queues, connect prompts, connect routing profiles, Connect Predefined Attributes, Operational parameter management,ODM Rule, Elastic Admin and multi region deployment
EDUCATION
Pondicherry University
B.Tech, Mechanical
SKILLS
ABOUT SARAVANAN SHANMUGAM
22 Years of experience in IT industry- Solid contact center experience (AWS,IBM ODM,Genesys, EEMAAN, Speechstorm, Aspect, Cisco CVP, Nuance, Philips Speechmania and Envox)- Solid devops experience in architecting, automating and optimizing mission critical deployments over large infrastructure for contact center and enterprise applications- Proficient with various automation scripting, devops tools and in developing CI CD pipelines.
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