Saravanan S
Trusted Professional with 15 Years of Expertise in Providing the Optimal HVAC Solutions to Customers in Different Segments in Pre & Post Sales Service Ops, Climate Tech Support, Energy Auditing, Drive Rf Growth, CPM, P&L
- Role
- Area Service Manager - Customer Service at Daikin Airconditioning India Pvt. Ltd.
- Location
- Madurai, TN, IN
- LinkedIn followers
- 500 followers
About Saravanan S
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Experience
Area Service Manager - Customer Service
Daikin Airconditioning India Pvt. Ltd.
May 2024 — Present
Key responsibilities in Service been: Taking Care of Customers Requirements of Pre & Post sales Service Operations, Delivery, Technical Support, Energy Auditing, Drive Retrofitting Growth, at rest of Tamil Nadu. Management of Customer Loyalty and Satisfaction, Customer Retention, Customer Service Operations & Delivery, Service Sales Excellence, Pre & Post Sales Technical Support, Energy Audit, Strategy, Ongoing Improvement, Transformation, Fulfilment, Channel Network Expansion & Development, Channel Partner Lifecycle & Their Team Technical Training & Retention Programs, Significant Impact Team Building. To drive retrofit sales & Service Revenue Growth, P&L Owner. Strong Professional Expertise - Energy Auditing in HVAC, Climate Tech Support range included various branded of Water & Air Cooled Screw and Reciprocating and Water Cooled Centrifugal Chillers, Chiller Plant Manager & remote monitoring system, VRV, Precision Air Conditioning System, Automation, IoT.Skills: Service Delivery Management · Coordination Skills · Agile Methodologies · HVAC Controls · Service Sales & Revamp Business Strategy · Technical Ability · Product Management · Technical Support · System Development · Customer Service Operations · Building Automation · Energy Efficiency · Mechanical Engineering · Continuous Improvement · Technical Reviews · Customer Retention Management · Sales Processes · Team Leadership · Customer Satisfaction
Education
Macro ITI & College in Vallioor, Tirunelveli
DME
2008 — 2010
Marees Industrial Training School
Refrigeration and Air Conditioning
2001 — 2002
Macro ITI & College in Vallioor, Tirunelveli
Diploma In HVAC&R
2005 — 2007
Skills
- Ventilation
- Air Conditioning
- Project Planning
- Engineering
- Manufacturing
- Refrigeration
- Project Engineering
- Commissioning
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