Saravanan Chandrasekar

About Saravanan Chandrasekar

Hard work beats talent, when talent doesn\'t work hard\"A Professional, effective and approachable Delivery and Project Manager with excellent communication skills and team focus.> CRM focused product delivery and management.> Progressive roles in software domain in USA/India – led design, development, project management and collaboration across cross-functional teams.> Accomplished and technology delivery lead offering Project/Program Management, IT application development, implementation and customer success.> Expert in leading multi-client cross geography delivery models> Possess excellent client relationship skills.> Proven success in consulting, recommending and delivering automation solutions to clients achieving cost efficiency, customer satisfaction, quality and key excellence targetsCompetencies: Outcome Focus, Cross Group Collaboration, Influence and Impact Specialties: Customer Transformation, Customer Analytics, Business Analysis, CRM, CPQ, Salesforce, VlocityIndustries: Consumer Business, Retail, Telecom-Media, Life Science,HealthcareTechnologies: Salesforce (Sales Cloud, Service Cloud, CG Industry Cloud, Lightning),Vlocity(CPQ/OM)

Experience

1. Principal Delivery & Staffing Manager, Talent Strategy & Software Delivery

   Ideahelix

   Oct 2019 — Present · Coimbatore, IN

   Served as project leader and SME to design solutions that span multiple platforms. Managed a global team of recruiters supporting hiring needs across IT, Engineering, Finance,Telco, E&U and HealthcareClosed 300+ positions annually, spanning contract, full-time, and executive searchPartnered with delivery heads to forecast staffing requirements and implement just-in-time hiring modelsManages the architecture solution implementation while building trusted relationships with clients and teammates.Deep understanding of technical and non-technical recruitment.Global hiring: US, EMEA, APAC, LATAMManaging a team of 25+ recruiters, implemented KPI dashboards to track performance.Attending daily standups and sprint planning for better staffing alignmentWorking on both internal implementation teams and external client projectsOwn development of a plan to review and manage client expectations throughout delivery and ensure the values we are delivering are in line with client expectations.Lead business and functional requirements definition and prioritization/scoping of requirements

Education

• Ranganathan Engg College

  Bachelor of Engineering (BE), ECE

  2008 — 2011