Saravanan Balaguru

About Saravanan Balaguru

13 plus Years experience in Software quality Assurance, Agile Coach & Statistical…

Experience

1. Delivery Excellence Manager

   HCLTech

   Oct 2024 — Present · Chennai, IN

   Responsible for Project Facilitation and audits for the Media and Entertaining Portfolio- Directing team on Project facilitation part for the PMLC and SDLC phases for the effective and efficient project delivery-Verifying Contracts on Initial stage of the Projects and confirming it on StartGREEN, also to track monthly commitments-Responsible for sharing Monthly decks to senior management of the respective portfolio about Positive and Negative factors, along Need for improvement suggestions-Performing high maturity practices using the statistical methods such as Normality test, Control charts, Correlation analysis, Regression analysis, Monte Carlous simulation and T test/Paired T test (Hypothesis Testing) for CMMI Level 5 movement-Reporting status of the project to senior management such as Business IMPACT NCs, Risk, Slipped Deliverables and Other Crucial RAG parameters-Managing and tracking metrics such as Velocity predictability, Productivity, Say Do Ratio, Defect Density, Sprint Stability Ratio, Sprint Strech Factor and % change in Velocity for Agile Projects and Tracking Response SLA, Resolution SLA, FTR & % Incident closed with KEDB for support Projects (Monthly Activity)-Responsible for verifying swarming technique on the Incident Management Project for high Priority incidents (P1 & P2) and perform 3R (Rare, Repeat, RUN) analysis for identifying unique incidents and remediate it-Directing team to conduct Incident triaging calls to avoid impact on Response time and request them to follow the Incident three Strike closure policy for all incidents-Coaching development projects on QMS and agile processes to ensure effectiveness and Efficient project delivery till Project Hypercare and Early life support-Facilitate team to follow the risk management processes and responsible for checking action plans such as Mitigation and Contingency-Facilitating team on Agile Ceremonies such as Sprint Planning, Sprint Review DOD, Sprint Retrospection.

Education

• Indian Council of Medical Research

  Internship, Statistics

  2011 — 2011

• Jaigopal Garodiya National Higher Secondary School

  SSLC, Science and Maths

  2002 — 2004

• Madras Christian College

  UG, Statistics

  2006 — 2009

• University of Madras

  PG, Statistics

  2010 — 2012

• Jaigopal Garodiya National Higher Secondary School

  HSC, Statistics

  2004 — 2006

• Madras Christian College

  PGDCA, Computer Science

  2009 — 2010

Skills

• Agile Methodologies
• Eitvox
• 7 Qc Tools
• Powerpoint
• Microsoft Excel
• Ibm Rmc
• Pmlc
• Microsoft Word
• Project Facilitation
• Software Quality Assurance
• Far Cmmi
• Iterative Methodologies
• V Cycle
• Itil Process
• Scrum
• Quality Assurance
• Six Sigma
• Quality Auditing