Saravanan R

About Saravanan R

Experience: 6 years Expertise: Technical Writing, Technical Communication…

Experience

1. Technical Writer - Senior Engineer - Application Documentation

   Eaton

   Nov 2024 — Present · Pune, IN

   Collaborating with SMEs, Product Owners, and Project Managers to understand product features and functionalities, and to gather documentation requirements throughout the PDLC and SDLC• Creating simplified user content, including technical manuals, user guides, templates and SOPs for the Aerospace, Mobility, and Electrical domains• Proofreading content to correct grammatical and formatting errors, enhancing content quality• Translating complex technical concepts into clear, concise, and user-friendly content• Designing API mockups and communicating the technical requirements to the API development team• Developing user guides, training materials, FAQs, and help documentation for new applications• Authoring & publishing API launch notes, version updates & troubleshooting procedures on ERG Portal• Conducting training sessions to familiarize end-users & API QA team with newly developed API• Creating UAT test scripts, documenting bugs, and collaborating with developers to improve the overall API user experiences• Executing API UAT to validate compliance with user stories and end-user requirements• Developed reusable content modules, leveraged copy-reference techniques, reducing update time by 40%• Utilized tools such as MS Office, PowerPoint, Excel, SharePoint, and Copilot

Education

• Kurinji Matric Hr. Sec School

  HSC - High School, Mathematics and Computer Science

  2012 — 2014

• BSA Crescent Institute of Science and Technology

  B.Tech, Automobile Engineering

  2014 — 2018