Saravana G.

About Saravana G.

Product Manager | Digital Transformation | API & Platform Products | SAFe & Agile CertifiedI am a results-driven Product Manager with 5+ years of experience in E-commerce & Telecom, specializing in end-to-end product lifecycle management—from discovery to delivery. Passionate about building data-driven, user-centric products that drive efficiency, adoption, and revenue growth. Key Expertise: User & Market Research – Competitive benchmarking, customer journey mapping, and hypothesis validation to uncover user pain points and drive strategic product decisions. Product Strategy & Roadmap – Defining vision, aligning with business objectives, and optimizing execution for impactful product outcomes. UI/UX & Prototyping – Wireframing, usability testing, and iterative design to enhance customer experience and reduce rework. API & Platform Product Management – Driving API governance, system integrations, and platform scalability to ensure seamless functionality. Go-to-Market (GTM) & Growth Analytics – Leveraging framework, A/B testing, and segmentation analysis to maximize user adoption and retention. Digital Transformation & Automation – Implementing process automation and AI-driven solutions to enhance operational efficiency and reduce turnaround time (TAT). Stakeholder & Client Management – Collaborating with cross-functional teams (CFTs) to align business, engineering, and customer needs. Notable Achievements: Awarded \'Rapid and Adaptive Launch of the Year\' for leading the seamless rollout of the MACD journey. Transformed a high-impact product experiment into a full-scale solution, boosting revenue by 20% within a year. Reduced manual effort by 70% through process optimization and automation, driving efficiency in order management workflows.I thrive on solving complex problems, aligning product vision with business goals, and bridging the gap between technology and customer needs. Open to networking, knowledge sharing, and new opportunities in the tech and digital product space.Let’s connect and build something impactful!

Experience

1. Product Manager

   Tata Communications

   Oct 2022 — Present · Chennai, IN

   Led product transformation by developing the Lead-to-Order (L2O) and Order-to-Cash (O2C) workflows, increasing Voice-VNO platform adoption and reducing turnaround time (TAT) by 70%- Drove API governance by analyzing Swaggers, identifying data gaps, and onboarding missing data, enhancing system scalability and performance- Spearheaded digital transformation, automating key business workflows to reduce manual effort and optimize order management efficiency- Executed customer journey mapping to improve retention and adoption for global B2B voice communication products- Eliminated design rework by fostering early-stage UX collaboration, A/B testing, and experimentation, leading to faster time-to-market (TTM)- Strategized phased sunsetting of legacy systems, implementing a change management framework for seamless transition and cost optimization- Optimized go-to-market (GTM) strategy for UCaaS product integration, presenting a hackathon prototype that enhanced scalability and customer experience (CX)- Drove cross-functional collaboration, working with engineering, UX, and business teams to accelerate product execution and align with leadership goals.

Education

• College of Engineering, Guindy

  Bachelor of Engineering (B.E.), Civil Engineering

• Indian Institute of Technology, Roorkee

  Master of Business Administration - MBA, Marketing and Finance

  2019 — 2021