Saravana Karthik. D

Retention Marketing at redBus (GO- MMT)

Role
Retention Marketer at MakeMyTrip
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Advertising & MarketingView LinkedIn profile

About Saravana Karthik. D

I’m a data-driven retention and lifecycle marketing professional with hands-on experience in Customer Lifecycle Management (CLM), marketing analytics, and automation, focused on driving sustainable growth through data-backed decisions.Currently at redBus, I work as a CLM Specialist managing retention and engagement campaigns across multiple markets, including Vietnam and Cambodia, while also supporting and scaling a new Line of Business (Hotels). My work sits at the intersection of marketing strategy, data analysis, and execution, ensuring campaigns are not just launched—but optimized for impact.I specialize in turning raw customer data into actionable insights using tools like SQL, Python, Advanced Excel, Google Analytics, MoEngage, and Redshift. From segmentation and experimentation to performance analysis, I help improve customer retention, engagement, and revenue growth across lifecycle stages.Beyond execution, I bring a strong analytical mindset—shaped by my experience in a PwC program, where I analyzed real business problems and presented data-driven solutions to senior leadership.I’m deeply interested in retention marketing, marketing analytics, AI-driven personalization, and automation, and I enjoy building systems that scale customer value over time.Always keen to connect with professionals working in retention, lifecycle marketing, growth, analytics, and data science—let’s exchange ideas and build smarter, data-led marketing strategies.

Experience

  1. Retention Marketer

    MakeMyTrip

    Feb 2026 — Present · Bengaluru, IN

Education

  • Jain (Deemed-to-be University)

    Master of Business Administration - MBA, Business Analytics

    2022 — 2024

  • Kongu Arts and Science College Erode

    Bachelor's degree, Computer Science

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Saravana Karthik. D — Retention Marketer at MakeMyTrip in Bengaluru, KA, IN | Unifers