Sarathy Krishna
Customer Success
- Role
- Customer Success at VAST Data
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Sarathy Krishna
Results-oriented professional with demonstrated ability to resolve complex technical issues, manage multiple escalations and lead diverse teams having more than 10 years of customer support experience.
Experience
Customer Success
Apr 2023 — Present · Raleigh-Durham-Chapel Hill, NC, US
Managed customer technical support relationship multiple customers.Guiding customers through on-boarding, adoption, and expansion.Collaborated with field engineering and support teams to resolve escalations and implement best practices.Onboarding of new customers and facilitated smooth transitions from POC to production environments.
Education
College of Engineering Guindy, Chennai
BE, Electronics and Communication
1992 — 1996
North Carolina State University - College of Management
Master of Business Administration (MBA), Supply Chain and Services
2008 — 2010
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