Sarathi V
Commercial Operations Analyst | ICE | NYSE |
- Role
- Associate Commercial Operations at ICE
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Sarathi V
Led and optimized the end-to-end Order to Cash process using Salesforce CRM, ensuring accurate order processing, improved billing accuracy, and enhanced customer satisfaction.Managed O2C operations through Salesforce, including order creation, approval workflows, and customer account management.Leveraged Salesforce to track sales pipeline, manage quotes, and convert opportunities into orders.Worked closely with Sales and Finance teams to ensure seamless handover from opportunity to invoicing.Monitored and maintained data accuracy in Salesforce, including product SKUs, pricing, and customer profiles.Customized Salesforce reports and dashboards for order tracking, billing accuracy, and revenue forecasting.Coordinated with ERP teams to ensure Salesforce-to-ERP data integration for real-time order visibility.Reduced order entry errors by 40% by optimizing Salesforce validation rules and workflows.
Experience
Associate Commercial Operations
Jan 2025 — Present · Hyderabad, IN
Led and optimized the end-to-end Order to Cash process using Salesforce CRM, ensuring accurate order processing, improved billing accuracy, and enhanced customer satisfaction.Managed O2C operations through Salesforce, including order creation, approval workflows, and customer account management.Leveraged Salesforce to track sales pipeline, manage quotes, and convert opportunities into orders.Worked closely with Sales and Finance teams to ensure seamless handover from opportunity to invoicing.Monitored and maintained data accuracy in Salesforce, including product SKUs, pricing, and customer profiles.Customized Salesforce reports and dashboards for order tracking, billing accuracy, and revenue forecasting.Coordinated with ERP teams to ensure Salesforce-to-ERP data integration for real-time order visibility.Reduced order entry errors by 40% by optimizing Salesforce validation rules and workflows.
Education
Gurunanak college Velacherry, Chennai -6000042
B.com
2016 — 2019
St. Joseph's College Of Engineering
Master of Business Administration - MBA
2019 — 2021
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