Sarath Babu P
Senior Technical Manager at Mphasis , CSM®
- Role
- Siebel Design-tech Lead at Tech Mahindra
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sarath Babu P
Senior Technology Leader with 19+ years of experience driving large-scale Salesforce, CRM, andEnterprise Transformation programs. Certified Scrum Master with proven success in Agile delivery,Salesforce Sales & Service Cloud, integrations (REST/SOAP), and global stakeholder management.Known for delivering complex programs on time, building high-performing teams, and bridging business and technology to achieve measurable outcomes• Certificated Scrum Master from Scrum Alliance worked with cross functional teams and delivered many products successfully.• Over 6+ years of experience in Salesforce cloud CRM. • Over 9+ years of implementation of Siebel CRM solutions producing End-To-End solution, Requirement Analysis, Solution Architecture and intergration(Siebel EAI) with other IT systems• Extensive knowledge on Siebel e-Media, e-Channel,e-Energy, Siebel Field Services,e-Pharma.• Very Good experience in E2E OSS/BSS design for a telecom portfolio area spanning across typical process lifecycles. Order fulfilment, assurance, orchestration, and got very good experience on Billing area• Strong Salesforce technical experience with Apex Classes, Apex triggers, Batch Apex, Controller Classes, Visualforce pages and Integrating with external sources by developing SOAP, REST Web Services. • Technical expertise in Salesforce integration using realtime(REST API,SOAP API)• Experience in using Force.com Web services API for implementing realtime web services in the application for access to data from different systems using REST and SOAP. • Performed Scrum Master role in various projects using Agile Project Management methodologies, executing Business Critical & Complex Programs and Projects with high-quality deliverables that meets budget and timelines with exceeded expectations• Spearheaded functions pertaining to Software Development, Analysis, Testing, Implementation, Consulting and Support of various projects.• Assisted in low level designs, provided relevant inputs into iteration and release Reports which ensured appropriate updates in plans.• Working experience of leading sizeable Near and Far shore project teams, with a high degree of co-ordination and communication with client, vendors and cross-cultural teams under multinational environments.
Experience
Siebel Design-tech Lead
May 2011 — Present
Education
GPREC
Bachelor of Technology (B.Tech.), Electrical, Electronic and Communications Engineering Technolog
1993 — 1997
RIE PG college
Master of Business Administration (MBA), Systems & Marketing
1997 — 1999
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