Samantha Ratcliffe
Neighbourhood Manager @Sanctuary Housing Association
Signup · Get unlimited contacts
WORK HISTORY
Neighbourhood Manager @Sanctuary Housing Association
I currently manage over 900 properties in the boroughs of Havering, Redbridge and Tower Hamlets. Tenancy Management:Conducting tenancy sign-ups and tenancy terminations.Advising tenants on their rights and responsibilities.Conducting regular property inspections.Resolving disputes between tenants and addressing antisocial behaviour, working alongside the police, social workers and the local authority.Skills & Qualifications:Communication Skills: Ability to clearly explain policies and procedures to tenants.Problem-Solving: Addressing disputes and resolving issues effectively.Organizational Skills: Managing multiple cases, inspections, and repairs.Knowledge of Housing Laws: Understanding of local housing regulations and tenant rights.Empathy and Patience: Helping tenants, including vulnerable groups, with sensitivity
EDUCATION
Raines Foundation
9 GCSE
New City College
IT, Information Technology
SKILLS
ABOUT SAMANTHA RATCLIFFE
I am a fantastic sales person, as I grasp the understanding of my product knowledge, and my target audience.I am also a brilliant listener which is needed in sales, as you have to listen to what the customer wants and needs, my track record also speaks for itself, as it shows my hunger, passion and my determination to always succeed.I am also a highly self-motivated, goal-driven and organised individual who’s an excellent negotiator. I love the thrill of meeting and presenting to clients.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.