Saraswathy Sridhara

Manager | CX Optimization | Digital Transformation

Role: Manager at EXL
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Saraswathy Sridhara

Results-driven AI Project Lead Product Delivery Specialist with 8 years of experience in SaaS and AI-driven projects, delivering over 15 projects across North America, Australia, and JAPAC. Proven track record in leading AI and Generative AI initiatives, strategic planning, and Agile execution to drive business value. Expertise in stakeholder management, risk mitigation, budget optimization, and leveraging AI for digital transformation. Skilled in cross-functional collaboration, customer success, and data-driven decision-making.

Experience

Manager
EXL
Jan 2026 — Present · Bengaluru, IN

Education

JSS College for Women,Saraswathipuram Mysore
Master of Arts (MA), Economics
2014 — 2016
Mahajanas first grade college, Mysore university
Bachelor of Arts (B.A.), Journalism and communication, English literature and Economics
2011 — 2014

Contact information

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Current company

EXL

Business Consulting and Services · 59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

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About Saraswathy Sridhara

Experience

Manager

Education

JSS College for Women,Saraswathipuram Mysore

Mahajanas first grade college, Mysore university

Find verified contacts for anyone on LinkedIn