Sara Serna

About Sara Serna

Hi, I\'m Sara! I\'ve lived in 3 corners of the contiguous US and travel internationally whenever I get the chance. As a result, I get along with just about everyone, have a healthy sense of humor, and possess an insatiable curiosity. The focus of my professional career has been:+ talent acquisition program management+ recruiting enablement + employee engagement and communications+ background investigation oversight+ intern and volunteer program management I\'ve dabbled in freelance corporate social responsibility, data analysis, and social media marketing, and even spent a few years as a Sheriff\'s Reserve Patrol Deputy. Executive and legal assistance, retail, and customer service round out my early experience. I thrive when: Driving engagement and satisfaction Using data and user feedback to make processes better/faster 🤝 Building relationships and collaborating Working on creative projects Becoming an expert in new tech systems and databases My achievements include:+ Recruited, screened, hired over employees, interns, and volunteers + Created and published recruitment blog that led to 21% increase in female reserve deputy applicants + Selected, implemented, and trained on two large database systems with 100\'s of users + Built an engaged community, developed processes, and drove participation up to over $1 million service hours annually + Redesigned immersive internship program to include participation by 20 departments and community partners, driving 250% increase in intern-to-employee hires in one year.+ Edited and created content for internal newsletter for over 900 readers + Created tailored strategy for global travel company to raise B Corp Assessment score from 37.7 to 80 points and achieve certificationPlease get in touch if you\'re looking for a unique and meaningful career in public service!

Experience

1. Talent Acquisition Program Lead

   Tualatin Valley Fire & Rescue

   Jul 2023 — Present

   Leads two employment recruiters in Talent Acquisition efforts supporting a distributed staff of over 600 employees.Responsibilities include:• Talent acquisition intake• Examination and selection planning• Outreach and recruitment strategy• Civil service coordination• Vendor coordination• Onboarding• Reporting and continuous improvement

Education

• University of Arizona

  Theater

  2000 — 2002

• American InterContinental University

  BS, Criminal Justice

  2007

• Western Governors University

  Master of Business Administration (MBA), Business Administration and Management, General

  2018

• Portland State University

  Arts & Letters (Writing, Art, Linguistics), Project Management

  2008 — 2009

• Cochise College

  AA, English

  2004