Sara Paape
Product enablement leader and learning champion
- Role
- Senior Manager, Global Product Education and Readiness at Linkedin
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Sara Paape
With over 15 years of work experience, I am a passionate and driven leader in the field of product enablement, adult learning, and operations. My mission is to empower and enable the internal and external customers of LinkedIn with the best knowledge and skills to leverage the platform\'s products and features. I have a Master\'s of Education in Organizational Learning, Performance, and Change, focusing on designing and delivering effective and engaging learning solutions for diverse global audiences at scale. As the Sr. Manager of Global Product Education and Readiness, I lead several teams of instructional designers and learning professionals who create product-focused education for internal employees driving the development and implementation of learning strategies and programs that align with business goals and product roadmaps. I also collaborate with various stakeholders, across product, operations, product marketing, and enablement to drive long term strategy, knowledge management, program management, and org design. Some of the skills that I use and develop in this role are leadership, coaching, project management, communication, instructional design, organizational learning theory, and stakeholder management.
Experience
Senior Manager, Global Product Education and Readiness
Mar 2022 — Present · Omaha, NE, US
Working as a strategic leader within our GTM Enablement team supporting our Global Support organization, responsible for architecting and executing high-impact, cross-functional programs that drive readiness, elevate capabilities, and enable the delivery of LinkedIn’s member and customer experience. Leading a global team of Performance Consultants and Enablement Leads, the team identifies, develops and delivers on enablement needs for people/ process/ technology for customer support representatives. Partnering with cross functional partners in product, sales, customer success, operations, planning, marketing, communications, legal, and trust, create just in time learning solutions to drive measurable KPIs for the business.
Education
University of Northern Iowa
Bachelor’s Degree, Sales and Marketing, French
2001 — 2005
Colorado State University
Master's of Education (M.Ed.), Education and Human Resource Studies – Organizational Learning, Performance, and Change
2018 — 2020
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